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Emergency Rental/Mortgage Application Assistance Center Now Open

SEMINOLE COUNTY, FL- Members of the media joined Seminole County Chairman Lee Constantine and staff for a ribbon cutting ceremony for the County’s new Emergency Rental/Mortgage Application Assistance Center, a computer access point for individuals who are technology-burdened. The opening of the Application Assistance Center aligns with the opening of the Emergency Mortgage Assistance Program. 

The center is located at 520 West Lake Mary Blvd., Suite 100, Sanford.


  • EMAP is subsidized through federal Community Development Block Grant – Corona Virus (CDBG-CV) funds in the amount of $1.6 million and allows eligible Seminole County residents to receive grants for expenses associated with mortgage and/or utility assistance after experiencing a financial hardship due to COVID-19. 
  • Funding will be available for approximately 300 households, and applicants are not required to pay back any funds received through the program.


  • The online portal, available at, will remain open from 10:00a.m. on July 12 until 500 applications are submitted. 
  • Completed applications will be considered in the order they were received. Assistance will be provided for past due unpaid mortgage and/or utility payments and one month prospective payments, pending need and funding availability. 
  • Homeowners who are considering applying for the program should gather documents now. Only completed applications will be considered; please note, a completed application does not guarantee assistance.
  • Required documents include:
    • Proof of identification for all household members;
    • Proof of qualifying COVID-19 impact;
    • Current mortgage statement and March 2020 mortgage statement;
    • Income documentation for the most recent 90 days; and
    • Asset documentation for the most recent 6 months.


  • To see eligibility requirements and to determine if a household meets income qualifications, visit 
  • Applicants may also receive more information by calling 407-665-0000 or emailing
  • Seminole County’s Emergency Rental Assistance Program remains open, as well, find details at 


  • Of Seminole County’s 167,500 households, it is estimated that 45,000 are low/very low income households
  • Between CARES funding and the Emergency Rental Assistance Program, 6,550 households have received financial assistance
  • CARES funded $19.5 million in rent, mortgage and utility payments for 5,303 Seminole County households
  • 1,255 low income households have received assistance under the Emergency Rental Assistance Program with rent and utility payments in the amount of $8,033,464
  • $4 million remaining to assist low income households with rental assistance
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