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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20211117T180000Z
DTEND:20211117T210000Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Let's Give Them Something to Talk About: Win Your Customers Back
DESCRIPTION:Most businesses concentrate all their marking effort on attracting new customers\, but smart businesses focus on providing a customer experience so fantastic that they're able not only to retain their existing customers\, but they also attract new ones through word of mouth.\n\nIn this session you'll learn how to develop a customer-centric strategy and put in place the people\, processes\, and systems to create the wow factor and transform your customer experience\, following in the footsteps of the world's favorite brands.\n\nWhat you'll learn\n\n	Understand the psychology of your customer and why your product/service fulfills their need and why they MUST spread the word\n	Learn the 4 basic needs of your customers\n	Walk through the 4 beliefs of every business\n	Interview for key information and uncover customer problems\n	Use A 4S Model to ensure you sustain the connections with your customers\n	Create "breaking the script" moments\n	10 essentials to create a WOW factor
X-ALT-DESC;FMTTYPE=text/html:<span style="color:#1C1D1F"><span style="font-family:roboto"><span style="font-size:10.5pt">Most businesses concentrate all their marking effort on attracting new customers\, but smart businesses focus on providing a customer experience so fantastic that they&#39\;re able not only to retain their existing customers\, but they also attract new ones through word of mouth.</span></span></span><br />\n<span style="color:#1C1D1F"><span style="font-family:roboto"><span style="font-size:10.5pt">In this session you&#39\;ll learn how to develop a customer-centric strategy and put in place the people\, processes\, and systems to create the wow factor and transform your customer experience\, following in the footsteps of the world&#39\;s favorite brands.</span></span></span><br />\n<strong><span style="color:#1C1D1F"><span style="font-family:roboto"><span style="font-size:18.0pt">What you&#39\;ll learn</span></span></span></strong>\n<ul>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">Understand the psychology of your customer and why your product/service fulfills their need and why they MUST spread the word</span></span></span></li>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">Learn the 4 basic needs of your customers</span></span></span></li>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">Walk through the 4 beliefs of every business</span></span></span></li>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">Interview for key information and uncover customer problems</span></span></span></li>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">Use A 4S Model to ensure you sustain the connections with your customers</span></span></span></li>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">Create &quot\;breaking the script&quot\; moments</span></span></span></li>\n	<li><span style="color:#062133"><span style="font-family:times new roman\,serif"><span style="font-size:12.0pt">10 essentials to create a WOW factor</span></span></span></li>\n</ul>\n
LOCATION:Virtual webinar to register select the link and follow prompts. Can also copy link into browser. https://calendly.com/riseandshinecf/profit
UID:e.2138.25660
SEQUENCE:3
DTSTAMP:20260406T101920Z
URL:https://business.seminolebusiness.org/events/details/let-s-give-them-something-to-talk-about-win-your-customers-back-25660
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