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PRODID:-//ChamberMaster//Event Calendar 2.0//EN
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CALSCALE:GREGORIAN
BEGIN:VEVENT
DTSTART:20210603T223000Z
DTEND:20210603T234500Z
X-MICROSOFT-CDO-ALLDAYEVENT:FALSE
SUMMARY:Master the Art of Customer Retention
DESCRIPTION:Wouldn't it be great if everyone in the company would get it? The importance of using customer first thinking. Creating loyal customers starts with the customers' journey. Everyone in the company should understand that happy customers are 7x's more likely to try a new product or service. \n\n\n\nDoes everyone understand the role they play in the customer experience? Do they understand the customer lifecycle has five stages: reach\, acquisition\, conversion\, retention\, and loyalty? It is during these stages you can create a great experience ensuring they refer others to your business or a negative one that leads to their disappearing. Which would you prefer?\n\n\n\nOur 4-4-4 Method allows you to create an experience that will allow you customers to be happy. And happy customers are 4x's more likely to refer others.\n\n\n\nWe not only focus on the journey but the customer life cycle\, what happens long after a prospect makes a purchase. Your loyal customers don't buy one product or use one service they come back again and again. Customer retention increases your customers' lifetime value and boosts your revenue.\n\n \n\nIt also helps you build amazing relationships with your customers. You aren't just another website or store. They trust you with their money because you give them value in exchange.\nTuesday\, June 3rd\n\n6:30PM-8:00PM EST \n\n$99.00 per attendee\nYou'll learn the aspects of our 4-4-4 Method to Mastering the Art of Customer Retention.\n\nPlus receive the e-Book\, Don't Sink the Titanic: Master the Art of Customer Retention.\n\n\n\nYou'll learn:\n\n \n\n	To understand your customer's mindset when they compare your company to your competitors.\n	To understand the benefits of customer retention in regard to profits.\n	4 Ways to improve the lifetime value of customers.\n	To create a customer journey map that is sustainable.\n	To use customers touchpoints that lead to brand loyalty\n\n \n\nDon't allow your customers to vanish right before your eyes.\n\nThink Customer First!
X-ALT-DESC;FMTTYPE=text/html:<span style="color:#33475B"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">Wouldn&#39\;t it be great if everyone in the company would get it? The importance of using customer&nbsp\;first thinking. Creating loyal customers starts with the customers&#39\; journey. Everyone in the company should understand that&nbsp\;h</span></span></span><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:14.0pt">appy customers are 7x&rsquo\;s more likely to try a new product or service.</span></span></span><span style="color:#33475B"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">&nbsp\;<br />\n<br />\nDoes everyone understand the role they play in the customer experience? Do they understand the&nbsp\;customer lifecycle has five stages: reach\, acquisition\, conversion\, retention\, and loyalty? It is during these stages you can create a great experience ensuring they refer others to your business or a negative one that leads to their disappearing. Which would you prefer?<br />\n<br />\nOur 4-4-4 Method allows you to create an experience that will allow you customers to be happy. And h</span></span></span><span style="color:black"><span style="font-family:arial\,sans-serif"><span style="font-size:14.0pt">appy customers are 4x&rsquo\;s more likely to refer others.</span></span></span><br />\n<br />\n<span style="color:#33475B"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">We not only focus on the journey but the customer life cycle\, what happens&nbsp\;long after a prospect makes a purchase.&nbsp\;</span></span></span><span style="color:#3B4246"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">Your loyal customers don&rsquo\;t buy one product or use one service&nbsp\;<strong><em>they come back again and again.</em></strong>&nbsp\;Customer retention increases your customers&rsquo\; lifetime value and&nbsp\;boosts your revenue.</span></span></span><br />\n&nbsp\;<br />\n<span style="color:#3B4246"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">It also helps you build amazing relationships with your customers. You aren&rsquo\;t just another website or store. They trust you with&nbsp\;</span></span></span><em><span style="color:#1F3864"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">their money</span></span></span></em>&nbsp\;<span style="color:#3B4246"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">because&nbsp\;</span></span></span><strong><em><span style="color:#1F3864"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">you give them value in exchange</span></span></span></em></strong><span style="color:#1F3864"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">.</span></span></span>\n<div style="text-align: center\;"><span style="color:#1F3864"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt"><strong>Tuesday\, June 3rd<br />\n6:30PM-8:00PM EST&nbsp\;<br />\n$99.00 per attendee</strong></span></span></span></div>\n<span style="color:#1F3864"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">You&#39\;ll learn the aspects of our&nbsp\;<strong><em>4-4-4 Method to Mastering the Art of Customer Retention.<br />\nPlus receive the e-Book\, Don&#39\;t Sink the Titanic: Master the Art of Customer Retention.</em></strong></span></span></span><br />\n<br />\n<span style="color:#1F3864"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">You&rsquo\;ll learn:</span></span></span><br />\n&nbsp\;\n<ul>\n	<li><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">To understand your customer&rsquo\;s mindset when they compare your company to your competitors.</span></span></span></li>\n	<li><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">To understand the benefits of customer retention in regard to profits.</span></span></span></li>\n	<li><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">4 Ways to improve the lifetime value of customers.</span></span></span></li>\n	<li><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">To create a customer journey map that is sustainable.</span></span></span></li>\n	<li><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">To use customers touchpoints that lead to brand loyalty</span></span></span></li>\n</ul>\n&nbsp\;<br />\n<em><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">Don&rsquo\;t allow your customers to vanish right before your eyes.</span></span></span></em><br />\n<em><span style="color:#0070C0"><span style="font-family:arial\,sans-serif"><span style="font-size:13.5pt">Think Customer First!</span></span></span></em><br />\n<br />\n&nbsp\;
LOCATION:This is a virtual session via zoom. After registration you will receive the zoom link for admittance.
UID:e.2138.22868
SEQUENCE:3
DTSTAMP:20260406T172746Z
URL:https://business.seminolebusiness.org/events/details/master-the-art-of-customer-retention-22868
END:VEVENT

END:VCALENDAR
