Tech Rage IT’s Matt Rose Provides Expert Insights on Recent Outages on Fox 35 Orlando

Tech Rage IT’s Co-Founder and Chief Experience Officer, Matt Rose, has recently made multiple appearances on Fox 35 Orlando (WOFL-TV) as a technology expert, sharing valuable insights on two major service outages sharing valuable insights on two major service outages, including one that impacted tens of thousands and another that affected 1.7 million customers.

On September 12, Rose was invited to discuss the Microsoft services outage impacting AT&T customers. During the segment, he analyzed the root cause of the issue, which affected key services such as Outlook, Teams, and Minecraft. 

Rose emphasized the importance of network redundancy to ensure access to critical applications, noting that many customers were able to continue working by using alternative internet connections or VPNs.

On September 30, Rose returned to Fox35 to discuss the ongoing Verizon outage, where he provided insights on how consumers could cope with service disruptions. 

He covered practical workarounds for users impacted by the outage, such as utilizing Wi-Fi calling for phone services and leveraging iMessage or WhatsApp over Wi-Fi networks when traditional SMS services were unavailable. Additionally, he highlighted how SOS modes allow emergency calls to be routed through any available network, ensuring vital communication in times of need.

"In today’s connected world, outages like these remind us of how dependent we are on technology, but they also highlight the importance of being prepared,” said Rose. “Whether it's having backup networks or knowing alternative communication methods, there are always solutions to keep businesses and individuals moving forward."

Rose’s ongoing media appearances have solidified his reputation as a trusted voice in the technology sector, offering critical solutions and thought leadership on handling tech challenges.

You can view the Microsoft segment by clicking here and Verizon segment here. 

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For more information, please contact:

For Tech Rage IT: Erica Martinez-Rose, 407-278-5664, Erica@TechRageIT.com.

For the UCF Business Incubation Program: Rafael Caamano, 407-408-4297 rafael.caamano@ucf.edu or Alan Byrd, Alan Byrd & Associates, 407-415-8470, alan@byrdconnections.com

About Tech Rage IT: is an award-winning, woman-owned technology firm providing managed IT services, VoIP phone services, IT consulting and more to the frustrated, defeated and disappointed businesses craving more from their technology investment.  

Tech Rage IT’s registered tagline “We Prevent Tech Rage” speaks to their laser focus of being a recognized leader in reducing the raging-headaches that employers and their employees face every single day due to technology problems, such as inconsistent or high IT support costs, unreliable or outdated technology, faulty or slow devices, and ransomware or lost files.  Tech Rage IT, headquartered in Winter Springs, has been serving the area since 2015.  Find more information about how Tech Rage IT is preventing Tech Rage at www.TechRageIT.com. 

About the UCF Business Incubation Program: The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high-growth/impact enterprises. Since 1999, this award-winning program has provided vital business development resources resulting in over 300 local startup companies reaching their potential faster and graduating into the community where they continue to grow and positively impact the local economy.  

With nine facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Lake, Orange, Osceola, Seminole and Volusia Counties, and the cities of Eustis, Kissimmee, Orlando and Winter Springs. In 2023, current incubator clients supported over 1,000 employees and generated over $120 million in revenue.  Nineteen companies graduated from the program and remained in the local community. For more information, visit  www.incubator.ucf.edu.