Special Delivery: 911 Dispatcher Receives ‘stork Award’ & Reunites With Baby She Helped Deliver

Seminole County Fire Department (SCFD)Emergency Communications Dispatcher Nora Acuna was recently presented with a “Stork Award” for her help in delivering of the birth of a baby girl (Riley). Baby Riley and her Family (mom Victoria and dad Brandon) were in attendance for the award ceremony. Riley’s father Brendan Burke – who is also on the board of the Sharing Center – said he had an incredible experience with the 911 dispatcher Nora Acuna when it became abundantly clear he was not going to make it to the hospital in time. Within six minutes of calling 911 and Nora walking Brendan through how to deliver the baby, the Seminole County Fire  Department was on scene. Riley was born on Friday, June 30, 2023 at 5:33 p.m.
 
Acuna was also joined by the SCFD crew from Station 36 who had arrived on scene. Acuna has been an Emergency Dispatcher for a little over a year and this was her first 911 delivery instruction for a birth.  
 
“Nora just walked us through the process very calmly and everything worked out great with the birth of our second daughter,” said Brendan. “We are so thankful to Nora and the first responders who helped us during this unexpected due date.”
 
Firefighter Jeffrey Garrett sang Riley Happy Birthday on the day the crew arrived on scene and he got to meet Riley as well.