Qualified Duke Energy Florida Customers Can Get Help with Bills

As the summer season approaches and energy usage reaches its peak, Duke Energy Florida reminds customers of its Payment Assistance Finder, a tool to connect customers with bill assistance.

How it works

Customers can provide their ZIP code and browse organizations in the area that may be able to provide assistance. Once an organization is identified, the customer can reach out directly to receive assistance.

Community partners and organizations include LIHEAP, the Salvation Army, local housing authorities and more. Customers are encouraged to seek help early to find the best option that fits their needs.

“When a financial hardship happens, it can be a challenge to know where to turn for help,” said Melissa Seixas, president, Duke Energy Florida. “The Payment Assistance Finder is meant to be a tool that brings all available resources together to help customers find the best solution that fits their need.”

More ways to save this season

Making small adjustments around the house can bring savings on summer bills.

• Adjust the AC temperature: The smaller the difference between the indoor setting and outdoor temperature, the less energy an AC system uses to keep the home comfortable.
   
• Change ceiling fans to spin counterclockwise: As the weather warms up, adjust ceiling fans to spin counterclockwise to push cool air down into the room.
   
• Close blinds during the day: Use blinds or window coverings during the day to prevent unwanted heat gain in the home.

To explore additional ways to manage energy usage in the summer, please visit duke-energy.com/SummerSolutions.

Duke Energy Florida

Duke Energy Florida, a subsidiary of Duke Energy, owns 12,500 megawatts of energy capacity, supplying electricity to 2 million residential, commercial and industrial customers across a 13,000-square-mile service area in Florida.  

Duke Energy

Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.7 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 55,700 megawatts of energy capacity. Its natural gas utilities serve 1.6 million customers in North Carolina, South Carolina, Ohio and Kentucky.

Duke Energy is executing an energy modernization strategy, keeping customer value at the forefront as it invests in electric grid upgrades and efficient generation resources to strengthen the system and serve growing energy needs.

More information is available at duke-energy.com. Follow Duke Energy on X, LinkedIn, Instagram, TikTok and Facebook for stories about the people and innovations powering its communities.