Winter Springs, Fla., (June 17, 2024) – Tech Rage IT, an IT services company serving business owners in Central Florida, has earned the World-Class Customer eXperience Trained (WCCXT) certification.
This training was led by The DiJulius Group, whose consulting clients include Starbucks, Lexus, Ritz-Carlton, KeyBank, Nordstrom, Charlotte-Mecklenburg Police Department and many more.
To become certified, companies must go through three months of training and show that they’ve deployed the strategies in their business. Only a small percentage of those who go through the training, actually earn their certification because of the transformation it requires.
The WCCXT was specifically designed for IT companies and managed services firms to train their staff on advanced customer experience concepts. so that they can provide better service to their clients and customers and make the often-confusing world of technology, easy to understand.
“The WCCXT certification has been instrumental in shaping our approach to customer service and reinforcing our commitment to excellence,” says Matt Rose, CXO, Tech Rage IT. “We are proud of the accomplishments we have achieved thus far and remain dedicated to continuously refining our practices to meet the evolving needs of our customers.”
Over the past few years, Tech Rage IT has seen tremendous growth in revenues and has been recognized as one of the leaders in providing technology services to businesses. Orlando Business Journal recently named the company a Fire Award winner and the company was named:
- 2023 Florida Companies to Watch Honoree
- 2023 MSP 501 Special Awards Finalist and Newcomer of the Year
- 2023 NextGen 101, an MSP 501 list – No. 40 of 101
- 2023 Top Central Florida Technology Company
- 2023 Woman MSP Contributor of the Year Runner Up
- 2024 CRN’s MSP Pioneer 250 listing
For more information, please contact:
For Tech Rage IT: Erica Martinez-Rose, 407-278-5664 ext. 102, Erica@TechRageIT.com.
For the UCF Business Incubation Program: Rafael Caamano, 407-408-4297 rafael.caamano@ucf.edu or Alan Byrd, Alan Byrd & Associates, 407-415-8470, alan@byrdconnections.com
About Tech Rage IT: is an award-winning, woman-owned technology firm providing managed IT services, VoIP phone services, IT consulting and more to the frustrated, defeated and disappointed businesses craving more from their technology investment.
Tech Rage IT’s registered tagline “We Prevent Tech Rage” speaks to their laser focus of being a recognized leader in reducing the raging-headaches that employers and their employees face every single day due to technology problems, such as inconsistent or high IT support costs, unreliable or outdated technology, faulty or slow devices, and ransomware or lost files. Tech Rage IT, headquartered in Winter Springs, has been serving the area since 2015. Find more information about how Tech Rage IT is preventing Tech Rage at www.TechRageIT.com.
About the UCF Business Incubation Program: The University of Central Florida Business Incubation Program is a community resource that provides early-stage companies with the tools, training and infrastructure to become financially stable, high-growth/impact enterprises. Since 1999, this award-winning program has provided vital business development resources resulting in over 300 local startup companies reaching their potential faster and graduating into the community where they continue to grow and positively impact the local economy.
With nine facilities throughout the region, the UCF Business Incubation Program is an economic development partnership between the University of Central Florida, the Corridor, Lake, Orange, Osceola, Seminole and Volusia Counties, and the cities of Eustis, Kissimmee, Orlando and Winter Springs. In 2023, current incubator clients supported over 1,000 employees and generated over $120 million in revenue. Nineteen companies graduated from the program and remained in the local community For more information, visit www.incubator.ucf.edu.
Tech Rage IT
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Erica Martinez-Rose CEO
- June 17, 2024
- (407) 278-5664
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